A 30% non-refundable deposit is required to secure your appointment.
The remaining balance is due on the day of your appointment via cash or e-transfer.
Clients may reschedule up to 48 hours before their appointment to a later date within the same month (deposit will transfer).
Cancellations made within 48 hours of your appointment or same-day cancellations will incur a 50% charge of the total service cost.
Please do not ring the doorbell earlier than 5 minutes before your appointment.
A 15-minute grace period is allowed. After 15 minutes, a $20 late fee will apply.
If you are 30 minutes late, your appointment will be canceled, and 50% of the total service cost will be charged.
Please arrive with your hair washed, detangled, and product-free. Braid styles cannot be changed on the day of your appointment.
These policies are designed to respect your time and mine, as well as the time of other clients.
Thank you for your understanding and continued support!